Module 7 of 7Module 7 sa 7
Communication & DeliveryKomunikasyon at Delivery
Talking to contacts through the system: choosing between email and SMS, working the Conversations inbox, sending your first email campaign and following the texting rules. Pakikipag-usap sa contacts gamit ang system: pagpili sa pagitan ng email at SMS, paggamit ng Conversations inbox, pag-send ng una mong email campaign at pagsunod sa texting rules.
Why this module is hereBakit nandito ang module na ’to
Last, because this layer sits on top of everything else. Choosing a channel well depends on knowing what the workflow is doing and why. Huli, dahil nasa ibabaw ng lahat ng iba pa ang layer na 'to. Ang maayos na pagpili ng channel ay nakadepende sa pag-alam kung ano ang ginagawa ng workflow at bakit.
Builds on:Nakabatay sa: Module 5: WorkflowsWorkflows
“Just text them” sounds simple. Sometimes it is the wrong call, and sometimes the text never arrives at all.
In this module you choose the right channel, reply to clients from one inbox, send your first email campaign, and learn the texting rules that keep a phone number out of trouble.
Mukhang simple ang “i-text mo na lang sila”. Minsan maling desisyon ‘yan, at minsan hindi talaga dumarating ang text.
Sa module na ‘to, pipiliin mo ang tamang channel, sasagot sa clients mula sa iisang inbox, magse-send ng una mong email campaign, at aalamin ang texting rules na nagpoprotekta sa phone number mo.
Lessons
- Lesson 1 Completed: Email vs SMS: Choosing CorrectlyEmail o SMS: Paano Pumili nang Tama Choose between email and SMS for a given messagePumili sa pagitan ng email at SMS para sa isang message
- Lesson 2 Completed: Your Conversations InboxAng Conversations Inbox Mo Find the Conversations inbox and know what each part of the screen doesHanapin ang Conversations inbox at alamin ang ginagawa ng bawat parte ng screen
- Lesson 3 Completed: Sending Your First Email CampaignAng Una Mong Email Campaign Create a new email campaign in GHLGumawa ng bagong email campaign sa GHL
- Lesson 4 Completed: Texting Rules Every Baddie Must KnowMga Texting Rules na Dapat Alam ng Bawat Baddie Explain why you need permission (consent) before texting someoneIpaliwanag kung bakit kailangan mo ng permission (consent) bago mag-text sa isang tao
When you finish this modulePagkatapos ng module na ’to
"I can choose the right channel and explain why to a client.Kaya kong piliin ang tamang channel at ipaliwanag sa client kung bakit."