Practice task
24-Hour Appointment Reminder24-Hour Appointment Reminder
GoalLayunin
Build a booking confirmation plus a reminder that sends 24 hours before the appointment — and doesn't send for cancelled ones.Gumawa ng booking confirmation at reminder na ipinapadala 24 oras bago ang appointment — at hindi ipinapadala sa mga cancelled.
What you needAno ang kailangan mo
- The lesson:Ang lesson: Appointment Workflows: Booked Calls, Reminders and No-ShowsAppointment Workflows: Booked Calls, Reminders at No-Shows (Module 6)
- Access to a GoHighLevel sub-account you're allowed to build inAccess sa GoHighLevel sub-account na pinapayagan kang mag-build
- About 25 minutesMga 25 minuto
Requirements
Tick them off as you go. Your ticks are saved in this browser.I-tsek habang ginagawa mo. Naka-save ang mga tsek mo sa browser na 'to.
Reveal the walkthroughIpakita ang walkthrough
Awaiting hands-on verification. The concepts here are sound, but the click-by-click steps have not yet been re-walked in a live GoHighLevel sub-account. GoHighLevel changes often, so a menu name or screen may differ from what you see. Flagged rather than presented as verified.
Walkthrough
- Calendar: create or pick a Consultations calendar. Check its own notification settings and note whether a reminder is already enabled.
- Workflow: name it Consultation booked → confirm + 24h reminder.
- Trigger: the appointment booked/status event, filtered to the Consultations calendar.
- Action: send the confirmation (SMS or email): date, time, where, how to reschedule.
- Wait: choose the option that waits until 24 hours before the appointment.
- Check status: make sure cancelled appointments don’t continue to the reminder (an If/Else on appointment status, or confirm the trigger/wait handle it — test either way).
- Action: send the reminder.
- Turn off the calendar’s own reminder if it was on.
- Publish, then test: one booking two days ahead (check the history shows it waiting), and one booking that you then cancel.
The question to ask yourself
What happens if someone books for later today? Decide, test it, and write your decision down. That’s the kind of edge case clients never think to mention.
Walkthrough, isa-isa
- Calendar: gumawa o pumili ng Consultations calendar. I-check ang sarili nitong notification settings at tandaan kung may reminder nang naka-enable.
- Workflow: pangalanan itong Consultation booked → confirm + 24h reminder.
- Trigger: ang appointment booked/status event, naka-filter sa Consultations calendar.
- Action: ipadala ang confirmation (SMS o email): petsa, oras, saan, paano mag-reschedule.
- Wait: piliin ang option na naghihintay hanggang 24 oras bago ang appointment.
- I-check ang status: siguraduhing hindi tutuloy sa reminder ang cancelled na appointments (If/Else sa appointment status, o kumpirmahing hina-handle ito ng trigger/wait — i-test alinman dito).
- Action: ipadala ang reminder.
- I-off ang sariling reminder ng calendar kung naka-on.
- I-publish, tapos mag-test: isang booking dalawang araw bago (i-check na pinapakita ng history na naghihintay ito), at isang booking na kinansela mo pagkatapos.
Ang tanong na dapat mong itanong sa sarili
Ano ang mangyayari kung may mag-book para mamaya ngayong araw? Magdesisyon, i-test, at isulat ang desisyon mo. Ganyang edge case ang hindi kailanman naiisip banggitin ng clients.
Success criteria
How you know it worked.Paano mo malalaman na gumana.
Related lessonKaugnay na lesson
Module 6: CalendarsModule 6: Calendars Completed: Appointment Workflows: Booked Calls, Reminders and No-ShowsAppointment Workflows: Booked Calls, Reminders at No-ShowsReady for a harder one?Handa ka na sa mas mahirap?
A task gives you the spec. A client scenario makes you write it — that's the real job.Binibigay sa'yo ng task ang spec. Sa client scenario, ikaw ang susulat nito — 'yan ang totoong trabaho.